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Frequently asked questions
Everything you need to know about our kits, shipping, payments and candle safety. Can't find your answer? We're a message away.
Ordering & products
A complete, curated set of decor pieces designed to work together — typically a mix of a vase or vessel, a textile, wall art, and a candle or object. Open the box and you have everything to restyle a surface or room for the season.
No. Every kit is a simple one-time purchase. There are no recurring charges, ever.
All prices are in US Dollars (USD). Your bank converts to your local currency at checkout if needed.
No. Every Trendgrp design is our own. We don't use cartoon characters, celebrities, registered trademarks or licensed holiday characters. Holiday kits use neutral, non-religious styling.
Shipping, returns & payment
Worldwide, with tracked delivery. Free shipping on orders over $80. See shipping details.
Orders are packed within 1–2 business days. Delivery then takes roughly 3–6 days in the US and 7–18 days internationally, depending on region.
Unopened items can be returned within 14 days. For hygiene reasons, opened candles and scented items are non-returnable. See returns.
Checkout is handled securely by Stripe and PayPal over an encrypted (SSL) connection. We never see or store your full card details. Your statement will show the descriptor TRENDGRP DECOR.
Candle safety
Yes, when used as directed. Many kits include hand-poured candles. Always follow the safety guidance below — and the card included in your kit.
No. Our candles are scented for ambiance only. We make no aromatherapy or health claims.
Candle safety
- Never leave a burning candle unattended.
- Keep away from curtains, drapes and anything flammable.
- Keep out of reach of children and pets.
- Burn on a stable, heat-resistant surface in a well-ventilated room — away from drafts.
- Trim the wick to ~5mm before each use; do not burn for more than 4 hours at a time.
- Stop use when ~10mm of wax remains.